COMMON QUESTIONS
What People Often Ask
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We support neurodivergent and neurotypical adults seeking counselling for burnout, anxiety, depression, identity concerns, cultural stress, life transitions, and neurodivergence-related challenges. This includes clients who are self-diagnosed, newly diagnosed, formally diagnosed, or exploring possible autism, ADHD, or AuDHD. Services are available to adults 19+ across British Columbia and Canada.
To learn more about who we support, visit the clinic’s Areas of Practice page.
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No referral is required to begin counselling.
You are welcome to book a free 15-minute consultation through our online booking system, or, if you feel ready, you may schedule a full counselling session at any time.
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We currently offered online through secure, encrypted video sessions. This allows you to access support from anywhere in British Columbia or Canada and can feel more comfortable if you prefer reduced sensory load or familiar surroundings.
If you’d like updates about future in-person availability, you’re welcome to subscribe to the clinic’s newsletter.
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A formal diagnosis is not required to begin counselling. We welcome adults who are self-diagnosed, newly diagnosed, formally diagnosed, or exploring possible autism, ADHD, or AuDHD.
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We are open Monday to Friday, from 8:30 AM to 5:00 PM.
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I currently provide counselling services to clients located in the following provinces and territories: British Columbia (BC), Manitoba (MB), Newfoundland and Labrador (NL), Northwest Territories (NT), Nunavut (NU), Saskatchewan (SK), and Yukon (YT).
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You can book a free 15-minute consultation or book a full counselling session directly through our online booking system.
General Questions
Your First Session
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There’s nothing you need to prepare in advance. If it feels grounding, you’re welcome to reflect on what brings you into counselling, your goals, or any concerns you’d like to explore. If you prefer structure, you can also let us know ahead of time so that questions or optional intake prompts can be sent to you.
Many neurodivergent clients find it helpful to use these forms or guiding questions to organize their thoughts, identify priorities, or reduce uncertainty before the first session.
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Session frequency depends on what brings you into counselling, your goals, and what feels sustainable. Many clients begin with weekly or biweekly appointments to build a strong foundation and maintain therapeutic momentum. Over time, you may find that less frequent sessions feel more suitable, or you may choose to pause and return as needed. The goal is to find a rhythm that supports your growth, regulation, and long-term well-being.
Payments
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50 minute standard session: $165
25 minute check-in session: $82
75 minute extended session: $220
If you have any questions or need more information about our fees, please feel free to reach out.
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Yes. A detailed receipt is issued after each counselling session, including the clinician’s name, credentials, and BCACC registration number (RCC), which most extended health insurance plans require for reimbursement. Clients may submit this receipt directly to their insurance provider. Coverage varies by plan, so it is recommended to review specific benefits to confirm counselling eligibility.
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At this time, we do not offer direct billing.
Many extended health insurance plans cover counselling with a Registered Clinical Counsellor (RCC). After each session, you will receive a detailed receipt that you can submit to your insurance provider for reimbursement.
We recommend checking your plan for specific coverage amounts.
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We accept credit card payments (Amex, Visa, Mastercard) or e-transfer.
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Yes, we do accept autism funding.
Specific Questions
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While our therapists are not available for immediate crisis support, we are committed to helping you navigate difficult moments and can discuss options for urgent care if needed. If you are experiencing a crisis, we encourage you to reach out to local emergency services or a crisis hotline.
Please let us know if you need assistance in connecting with appropriate resources.
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Yes, you can contact your therapist with any questions between sessions. While responses may not be immediate, we will get back to you as soon as possible.
For urgent matters, please reach out to emergency services.
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Each professional plays a different role in mental health care. The designations vary in training requirements, scope of practice, assessment and treatment services, ability to prescribe medication, and insurance or benefit coverage eligibility. Some providers focus primarily on psychotherapy and counselling support, others specialize in psychological assessment and diagnosis, and psychiatrists provide medical care including medication management.
To explore these differences in more detail, read our blog on mental health professionals in British Columbia.