Crisis and Helpline Resources

In times of crisis, accessing mental health crisis lines can provide crucial support. They offer 24/7 confidential support, connecting individuals with trained professionals who offers assistance and guidance.

In an emergency, call 911 and remain with your loved one until help arrives, or proceed directly to the nearest emergency room.

24/7 Emergency Contacts

Support and accessibility for 24/7 emergency contacts at Neurodiversity Wellness Collective in Vancouver

  • Aboriginal Crisis Line (KUU-US)

    Toll Free Phone Number: 1-800-588-8717

  • BC Suicide Prevention and Intervention Line

    Phone Number: 1-800-SUICIDE (or 1-800-784-2433)

  • Mental Health Support Line

    Phone Number: 1-800-310-6789

  • National Suicide Crisis Helpline

    Phone Number: 9-8-8

  • Vancouver Coastal Health Region (Vancouver, Richmond, North Shore, Sea to Sky)

    Phone Number: 604-872-3311

  • Seniors’ Distress Line:

    Phone Number: 604-872-1234

Support for Indigenous / BIPOC

Sunlight filtering through a serene forest, symbolizing Indigenous wisdom, healing, and connection to nature. Featured under Indigenous/BIPOC resources at Neurodiversity Wellness Collective, a counselling clinic supporting neurodivergent individuals.

  • Aboriginal Crisis Line (KUU-US)

    Toll Free Phone Number: 1-800-588-8717

  • National Hope for Wellness Helpline (24/7)

    Phone Number: 1-855-242-3310 or via online chat

  • National Residential School Crisis Line (24/7)

    Phone Number: 1-866-925-4419

  • Metis Crisis Line (24/7)

    Phone Number: 1-833-METIS-BC (or 1-833-638-4722)

  • Black Youth Helpline

    Hours of Operation: 6am - 7pm PT

    Phone Number: 1-833-294-8650

  • Nisa Helpline

    Phone support for Muslim Women

    Hours of Operation: 7 am - 7 pm PT

    Phone Number: 1-888-315-6472

  • Chinese/Korean/Farsi-Dari Help Lines

    Hours of Operation: 10 am - 10 pm

    Phone Number: Cantonese: 604-270-8233 Mandarin: 604-270-8222 Korean: 1-888-721-0596, ext 3 Farsi-Dari: 1-888-721-0596, ext 4

Children and Youth

Delicate wildflowers in a sunlit field, symbolizing growth, resilience, and well-being for children and youth accessing mental health resources at Neurodiversity Wellness Collective in Vancouver.

  • Kids Help Phone (24/7)

    Phone Number: 1-800-668-6868 or Text CONNECT to 686868 kidshelpphone/ca/urgent-help

  • Youth Against Violence Line (24/7)

    Phone Number: 1-800-680-4264 or Text 604-836-6381 or TTY: 604-875-0885

  • Black Youth Helpline

    Hours of Operation: 6am - 7pm PT

    Phone Number: 1-833-294-8650

Seniors

  • Seniors’ Distress Line (24/7)

    For seniors or anyone concerned about an elder.

    Phone Number: 604-872-1234

  • Seniors Abuse and Information Line (SAIL)

    Provides a safe place for older adults to talk to someone about situations where they feel they are being abused or mistreated.

    Hours of Operation: Weekdays 8am-8pm; Weekends 10am-5:30pm, excluding statutory holidays

    Phone Number: 604-437-1940 or Toll-Free 1-866-437-1940

  • Dementia Helpline (Alzheimer Society of BC)

    For people living with dementia or have questions about the disease.

    Hours of Operation: Monday to Friday 9am - 4 pm

    Phone Number: 604-681-8651 or Toll Free 1-800-936-6033

  • Grandparents Raising Grandchildren Support Line

    Assists grandparents and other relatives raising a family member’s child to navigate and learn about available services that can support the whole family.

    Hours of Operation: Monday, Tuesday, Thursday and Friday 10am - 2pm.

    Phone Number: 604-558-4740 or Toll Free 1-855-474-9777

Grief and Loss

Gentle reeds swaying in the wind, symbolizing resilience and healing through grief. Featured in the Grief and Loss Resource section at Neurodiversity Wellness Collective, a counselling clinic offering compassionate support.

  • BC Bereavement Helpline

    Hours of Operation: Monday to Friday 9am - 5pm

    Phone Number: 604-738-9950 or Toll free: 1-877-779-2223

Sexual Assault / Intimate Partner Violence

  • Vancouver General Hospital Sexual Assault Service 24/7

    Drop in at the ER

    Phone Number: 604-875-2183

  • UBC Hospital Sexual Assault Service

    Drop in at the Urgent Care Centre

    Hours of Operation: 8am - 10pm

    Phone Number: 604-822-7121

  • Battered Women’s Support Services (24/7)

    Phone Number: 1-855-687-1868 Text: 604-652-1867

Addictions Help

Minimalist staircase symbolizing the step-by-step journey of addiction recovery. Featured in the Addictions Help Resource section at Neurodiversity Wellness Collective

  • Alcohol and Drug Information Referral Service (24/7)

    Phone Number: 604-660-9382 or 1-800-663-1441

  • Gambling Support Line (24/7)

    Phone Number: 1-888-795-6111

Information Lines / Access Services

  • BC 211 (24/7)

    Free, confidential information on community, social and government services in the Lower Mainland.

    Phone Number: 2-1-1

  • HealthLink BC

    Information on health topics, symptoms, medications and tips for maintaining a healthy lifestyle. Access to the nurse’s line, poison control, and nutrition line.

    Phone Number: 8-1-1

  • BC Schizophrenia Society

    Information and support for individuals and families affected by schizophrenia.

    Phone Number: 310-6789 (no area code needed) or Toll Free: 1-800-663-1441

Important Note: The resources listed above are intended for informational purposes only.