Welcome to Neurodiversity Wellness Collective (“we,” “us,” “our”). By accessing or using this website (the “Site”), including browsing, reading content, submitting forms, or requesting consultations, you agree to these Terms of Use (“Terms”). If you do not agree to these Terms, please refrain from using the Site.

1. Use of the Site

The information on this Site is intended for general educational and informational purposes only.
Although our team includes registered clinical counsellors, nothing on this Site constitutes professional counselling, diagnosis, or treatment.

Engaging with the Site or contacting us through it does not establish a therapeutic or client–counsellor relationship.
A therapeutic relationship is formed only after completing intake procedures and receiving confirmation from your counsellor.

If you are in crisis or require urgent support, please contact your local emergency services, crisis line, or other qualified mental health resources immediately.

2. Eligibility & Access

This Site is intended for individuals aged 19 or older, or those with legal capacity to enter agreements.
We may modify, suspend, or discontinue any part of the Site at any time without notice.
We reserve the right to restrict or terminate access to the Site at our discretion.

3. Intellectual Property

All content on the Site, including text, images, graphics, videos, design, logos, and downloadable materials, is the property of Neurodiversity Wellness Collective or used under licence.

You may view and use Site content for personal, non-commercial purposes only.
You may not reproduce, modify, distribute, or commercialize any content without our prior written permission.

4. Electronic Communication

Contacting us through online forms or email involves electronic communication, which may have inherent privacy risks.

By using these features, you acknowledge:

• Email and web-based communication cannot be guaranteed as fully secure.

• Sending sensitive or personal information is at your own discretion.

• Contacting us electronically does not create a therapeutic relationship

5. No Guarantee of Outcomes

Counselling outcomes vary for each individual.
We make no guarantees regarding therapeutic results or changes in personal circumstances.

6. Content Disclaimer

We strive to keep content accurate and current, but we make no representations or warranties about:

• accuracy

• completeness

• reliability

• suitability

• or availability

Use of the Site is entirely at your own risk.

We disclaim liability for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use the Site.

7. Third-Party Links

The Site may link to third-party websites or resources for convenience.
We do not control or endorse these sites and are not responsible for their content, policies, or practices.
Your use of third-party links is at your own risk.

8. Privacy

Your privacy is important to us.
Please review our Privacy Policy, which outlines how we collect, use, protect, and store personal information.
By using the Site, you consent to the practices described in the Privacy Policy.

9. User Responsibilities & Prohibited Use

By using the Site, you agree not to:

• use the Site for unlawful, harmful, or fraudulent purposes

• attempt to compromise, alter, or disrupt the Site or its security

• upload or transmit viruses, malicious code, or harmful material

• impersonate another person or misrepresent your identity

• harvest or collect data without consent

We may restrict access for users who violate these terms.

10. Telehealth & Jurisdictional Limitations

We provide virtual counselling services only to clients located in provinces and territories where our counsellors are authorized to practice.
Accessing the Site does not guarantee service eligibility.
Eligibility is confirmed during intake.

11. Limitation of Liability

To the fullest extent permitted by law, we and our employees, directors, and affiliates are not liable for:

• indirect, incidental, or consequential damages

• loss of data, income, or business

• reliance on Site content

• any inability to access the Site

If liability is established, our total liability shall not exceed any amount you paid (if any) to access the Site.

12. Full Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Neurodiversity Wellness Collective regarding your use of the Site and its Services.

13.  Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses (including legal fees) arising from:

• misuse of the Site

• violation of these Terms

14. Website Availability & Security

We do not guarantee that the Site will be:

• uninterrupted

• error-free

• free from viruses or harmful components

You are responsible for using secure devices and antivirus protection.

15. Modifications to Terms

We may update these Terms at any time without notice.
The “Last Updated” date reflects the most recent version.
Continued use of the Site constitutes acceptance of updated Terms.

16. Governing Law

These Terms are governed by the laws of British Columbia, Canada.
You agree to submit to the exclusive jurisdiction of the courts of British Columbia for any disputes.

17. Contact Us

If you have questions about these Terms, please contact:

Email: info@neurodiversitywellnesscollective.com